Razna su područja poslovnih aktivnosti definirane međunarodnim normama. Za neke od njih Vam možemo pomoći u uspostavi i održavanju njihove djelotvornosti. Evo popisa nekih od njih za koje imamo iskustvo u uspostavi i održavanju.
ISO 31000:2018 - Sustav upravljanja rizicima
ISO/IEC 20000-1:2011 - Sustav upravljanja IT uslugama
ISO/IEC 42001:2023 - Sustav upravljanja umjetnom inteligencijom
ISO 15489-1:2016 - Upravljanje zapisima
ISO 30301:2019 - Sustav upravljanja zapisima
ISO 11799:2015 - Zahtjevi za pohranu dokumenata arhivske i knjižnične građe
ISO 18295-1:2017 - Zahtjevi za korisničke kontakt centre (CCC)
EN 1090-2:2018+A1:2024 - Izvedba čeličnih i aluminijskih konstrukcija
ISO 41001:2018 - Upravljanje objektima (Facility Management)
Various areas of business activities are defined by international standards. For some of these, we can assist you in establishing and maintaining their effectiveness. Here is a list of several standards for which we have experience in implementation and maintenance.
ISO 31000:2018 - Risk management systems
ISO/IEC 20000-1:2011 - Information technology - Service management
ISO/IEC 42001:2023 - Information technology - Artificial intelligence - Management system
ISO 15489-1:2016 - Information and documentation - Records management
ISO 30301:2019 - Information and documentation - Management systems for records
ISO 11799:2015 - Information and documentation - Document storage requirements for archive and library materials
ISO 18295-1:2017 - Customer contact centres - Part 1: Requirements for customer contact centres
EN 1090-2:2018+A1:2024 - Execution of steel structures and aluminium structures
ISO 41001:2018 - Facility management - Management systems
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